Terms of Service

By accessing the website of MYMAGICHEALER NATURAL CORPORATION or by placing an order through our online store, you agree to be legally bound by these Terms of Service, as well as any other applicable policies including our Privacy Policy and Refund Policy. These Terms govern all use of our website, all orders placed through our platform, and any communication or interaction with our team or content. If you do not agree to these Terms, you should not use this website or place an order.

MyMagicHealer® offers safe, natural, and topical support for irritated, flaring, or troubled skin. While many customers report positive results, we do not promise or guarantee specific outcomes, as bodies are different. Our products are not intended to diagnose, treat, cure, or prevent any disease. All product content, website materials, and educational resources are for general informational purposes only and do not constitute medical advice. We encourage all customers to review ingredient lists and assess personal needs and sensitivities before use. Any allergic reactions or outcomes related to product use are the responsibility of the user. Our products are for external use only and are not intended to replace professional medical care. We are not liable for misuse, allergic responses, or unintended results and our maximum liability is strictly limited to the amount paid for the product in question.

We make every effort to provide accurate, current information about product pricing, ingredients, stock availability, and shipping timelines. However, errors may occur, and we reserve the right to update, correct, or cancel any order due to pricing inaccuracies, inventory changes, address errors or suspicious activity. We may cancel or refuse an order at our sole discretion. In such cases, a full refund will be issued to the original form of payment and the customer will be notified.

Once an order is placed, customers will receive a confirmation email. Orders are typically shipped within 1–2 business days, excluding holidays or fulfillment delays beyond our control. Shipping confirmation and tracking will follow when applicable. Delivery timeframes may vary based on shipping carrier, destination, or customs procedures. We are not responsible for delays or disruptions once the package has been transferred to the carrier.

Due to the nature of our products, we do not accept returns. However, for first-time customers, we offer a one-time 30-day satisfaction guarantee for individual-use salves. If you are not satisfied with your first jar, please contact us at contact@mymagichealer.com within 30 days of delivery. Include your order number and a brief explanation of your experience. Refunds will be issued for the product price only and are subject to verification. We also support customers with missing, damaged, or misdelivered shipments. All requests must be submitted within a reasonable timeframe and in accordance with our Refund Policy.

All payments must be processed in full before orders are fulfilled. Orders placed from Canada will be charged in CAD. All other international orders will be charged in USD. All prices, including applicable taxes and shipping rates, will be displayed clearly prior to final checkout. We reserve the right to modify pricing, currency settings, or shipping policies at any time without prior notice.

We collect only the information necessary to process your order, provide transactional updates, and offer support. This includes your name, shipping address, email, and payment method. We do not sell or share your data, and all personal information is handled in accordance with current privacy laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). You may contact us at any time to request access, correction, or deletion of your data, in accordance with our Privacy Policy.

By providing your contact information at checkout or through any form on our website, you may receive order confirmations, shipping notices, or other necessary communications related to your purchase. If you choose to opt into marketing updates, you may also receive emails or SMS messages about product news or promotions. You may unsubscribe from email updates at any time using the link provided at the bottom of the message. You may opt out of SMS messages by replying STOP. Consent to receive promotional messages is not a condition of purchase.

All text, graphics, product descriptions, packaging designs, and images displayed on our website are the intellectual property of ours and are protected by applicable copyright, trademark, and intellectual property laws. No content may be reproduced, copied, altered, distributed, or used for any commercial purpose without our express written permission.

These Terms shall be governed in all respects by the laws of the Province of British Columbia, Canada. Any disputes or legal claims arising under or in connection with these Terms shall be resolved exclusively in the provincial or federal courts located in British Columbia. If any part of these Terms is determined to be unlawful, void, or unenforceable, that part shall be deemed severable and will not affect the validity or enforceability of the remaining provisions.

We reserve the right to update or amend these Terms at any time without prior notice. The most current version will always be published on our website. Continued use of the website after any such changes constitutes your acceptance of the revised Terms.

If you have questions about these Terms, or need assistance, please contact our support team at contact@mymagichealer.com. We are here to support you with care.