Refund & Return Policy

TRY 1oz sizes risk free

If you are hesitant whether our salve will work for your skin, we came up with an offer to try our 1oz jars risk free. 

NOTE: This offer is only eligible for our salves that are in 1oz size. 

If for any reason, you don't like the product, you can apply for a refund within 90 days from the day of receiving your order. Just email us at contact@mymagichealer.com with your order number, name and a reason for a refund. 

Orders will only be eligible for refunds if the item was purchased from www.MyMagicHealer.com. We will issue a 100% refund on a product minus shipping fee.

Non-refundable Items

Please note that our 2oz and 4oz salve sizes are not eligible for refunds. However, your satisfaction is our priority. If you any issues, please reach out to us at contact@mymagichealer.com. We are here to offer you the support you need.

Damaged Items 

If a product is found damaged as a result of shipping, please contact us at contact@mymagichealer.com within 7 days of receiving your parcel. Please include a detailed description of the damage along with a photo. We will resend a new order for you!

Substantially Delayed or Lost Items

If your order has been substantially delayed or lost during transit, we will resend you a new order.

We are here to help!

We want each of our customers to have access to the best healing products we offer but if for any reason you are not happy, email us at contact@mymagichealer.com with a short description about the skin issue you are dealing with and state the reason why you are not satisfied. We are here to provide you with the best support.