FAQs

Visit our USES page to find the best salve for your skin concern. If you need more help, feel free to reach out to us at contact@mymagichealer.com.

You’re welcome to include a photo of your skin issue so we can help you better. 😊

Absolutely! Our Universal Flare Care - Essential Oils Free Formula is designed for individuals with open wounds and extremely sensitive skin. Simply apply it directly to the wound and cover it with a cotton gauze to keep it in place and support faster healing.

Keep in mind that our Universal Flare Care (purple jar) is also suitable for use on wounded and sensitive skin. 💜

Start by cleaning the affected area with witch hazel. Then, apply our Universal Flare Care directly to the boil or cyst. For better absorption and to keep it in place, cover it with cotton gauze and secure it with medical tape. Apply the salve consistently, morning and night, until the inflammation calms and the skin heals. 🐝

Yes! Our Universal Flare Care works to minimize scars during their active and healing phase. For best results, apply it consistently, morning and night, and you’ll notice improvements over time.

However, for older scars, the salve may be less effective, as the skin has already hardened and is no longer actively healing. 🐝

Absolutely! Whether you’re dealing with dryness or simply want to nourish your skin, our Universal Flare Care is a safe and effective choice. Apply a thin layer as a moisturizer in the morning, and optionally at night.

Healing with our Universal Flare Care depends on the issue. Minor skin concerns may improve within 1-4 days, while more severe ones can take 4-7 days or longer. Consistent application is key for the best results. 💜

All of our Flare Care Salves stay fresh for up to 18 months. The exact expiration date is printed on the jar for easy reference once you receive it. 🙌

For managing HS, we recommend our Universal Flare Care.

Thousands of people with HS trust it to bring relief—whether you're dealing with wounds, boils, bumps, or cysts. It promotes faster healing and gives your skin the care it needs. 💜

Absolutely! Our Universal Flare Care is all-natural, so it’s safe to use on sensitive areas like the groin and under the breast. It works to soothe irritation, ease discomfort, and support faster healing.

Just apply some on the area, and if possible cover it with cotton gauze to keep it in place and let it work its magic. 💜

Our Universal Flare Care works to calm, soothe, and support your skin while preventing boils from getting worse.

For the best results, apply it as soon as you feel a boil starting—this speeds up healing, and keeps scarring to a minimum. 🐝

Absolutely! If you’re dealing with cracked, dry, itchy, or irritated skin from eczema, our Universal Flare Care - Essential Oils Free Formula will provide the relief and healing you need.

This gentle salve absorbs easily, calms irritation, soothes discomfort, and keeps your skin nourished and hydrated. 🐝

For best results, apply our Universal Flare Care - Essential Oils Free Formula morning and night. You can use it as a daily moisturizer, and for more severe areas, cover with cotton gauze to lock in the salve and boost its effectiveness.

Our Universal Flare Care - Essential Oils Free Formula works to soothe irritation and discomfort in as little as 24 hours. For more severe eczema, healing and skin regeneration may take around 7–14 days with consistent use. 🐝

Absolutely! Our Universal Flare Care is 100% safe for both babies and pregnant moms. Its gentle formula makes it perfect for soothing and healing skin for both.

For little ones, it’s great for treating diaper rash, dry patches, and other skin irritations. Moms can also use it to help with stretch marks, itchy skin, or any pregnancy-related skin concerns. 💜

Absolutely! Our Universal Flare Care - Essential Oils Free Formula is a must-have for any postpartum care kit. It protects raw patches, relieves pain and irritation, and provides quick relief.

Plus, it’s completely safe to apply to intimate areas and open wounds, giving moms the gentle care they need during recovery. 💛

Our Thyme and Tea Tree Flare Care is designed for persistent, deep-rooted flare-ups like acne, folliculitis, ingrown hairs, and cysts. It targets inflammation beneath the skin, helping to calm and heal stubborn areas more effectively.

Our Purple Jar is gentle and soothing, perfect for calming sensitive, inflamed skin such as boils or abscesses. It works quickly to reduce redness and discomfort. 💜

The Green Jar has a stronger formula, with tea tree and thyme oils. It’s ideal for tackling stubborn or deep-seated issues like cystic acne or ingrown hairs. 💚

Absolutely! Our Thyme & Tea Tree Flare Care is perfect for soothing and protecting your skin after shaving. It works to calm irritation, reduce redness, and prevent razor bumps, while keeping your skin soft and smooth. 💚

For the best results, apply a thin layer right after shaving, and again at night to lock in moisture and support faster healing.

Acne can be tough to manage, but our Thyme & Tea Tree Flare Care has been a game-changer for many dealing with cystic acne, pimples, cysts, and folliculitis. It works to calm the skin, speed up healing, and minimize scarring.

For best results, apply it twice daily—morning and night. We are here to support along the way. 🐝

Good news! Our salve is non-comedogenic, so it won’t clog your pores or cause breakouts. It contains high-quality beeswax, which helps soothe irritated skin, fight bacteria, and reduce inflammation.

The salve also locks in moisture while creating a breathable barrier to protect your skin and support healing.

Try our 1oz sample size and see the results for yourself!

Our Thyme & Tea Tree Flare Care typically relieves red, painful, and irritated skin within 1-3 days, but the timeline may vary depending on the type and severity of the cystic acne. More severe cases may take 4-7 days or longer to show noticeable improvement.

If you need further guidance, feel free to reach out to us at contact@mymagichealer.com—we’ll be happy to help!

Yes! Our salve is all-natural and safe to use alongside other skincare products. However, if you are looking to heal infections on the skin, we recommend allowing the salve to sit on top of the infected area to maximize the healing process. 🐝

Our Comfrey & Arnica Relief is specially formulated to ease joint tension and relieve muscle pain. The powerful combination of comfrey and arnica offers anti-inflammatory and pain-relieving properties, helping to reduce swelling and inflammation for faster recovery and comfort.

Our Comfrey & Arnica Relief is designed to relieve tension and pain throughout the body, especially in joints and muscles. It’s perfect for soothing discomfort in areas like the back, neck, shoulders, and knees. 🩷

Apply our Comfrey & Arnica Relief directly to the affected area and gently massage it into the skin. For maximum relief, we recommend covering the area with a warm cloth after applying to help the salve absorb fully and stay in place. 🐝

We ship to many countries worldwide! To see if we ship to your location, please visit our shipping page.

If your country isn’t listed, it means we currently don’t ship there. If you have any questions or need assistance, feel free to contact us at contact@mymagichealer.com—we’re happy to help! 🐝

Some countries may apply custom fees, duties, or taxes upon delivery. These fees are separate from your purchase and will need to be taken care of by the recipient.

For more details, we recommend checking with your customs office. If you need assistance, please contact us at contact@mymagichealer.com—we’re happy to help! 🐝

If your order was just placed, please contact us as soon as possible, and we’ll quickly take care of the cancellation.

However, if your order has already been shipped and is on its way to you, we won’t be able to cancel it.

If you have any questions or need assistance, feel free to contact us at contact@mymagichealer.com—we’re happy to help! 🐝

If your order hasn’t shipped yet, no worries! Just reach out to us at contact@mymagichealer.com as soon as possible, and we’ll update the address for you.

If the order has already shipped, we won’t be able to make changes, but you can try contacting the carrier directly with your tracking number to see if they can redirect it.

Once your order ships, you’ll get a confirmation email with a tracking number.

You can track your package by clicking the link in the email or visiting our TRACK YOUR ORDER page. Enter your tracking number for the latest updates.

If you can’t find the email, check your spam folder or contact us at contact@mymagichealer.com for help. 🐝

We’re sorry to hear your package arrived damaged! Don’t worry—we’ll make it right.

Please take a photo of the damaged product and packaging, and email us at contact@mymagichealer.com with your order number and the photo attached.

We’ll review it and arrange the best solution—whether that’s a replacement or refund.

Our standard shipping times are:

• USA & Canada: 6-10 business days (with possible delays of 3-5 business days).
• International: 10-25 business days, with some packages taking up to 30 days due to customs or remote locations.

If you're unsure about your package’s status or think it might be lost, contact us at contact@mymagichealer.com, and we’ll assist you right away. 🐝

Delays can happen due to high shipping volumes, weather, or carrier issues. Most delayed packages arrive within 3-5 business days after the expected delivery date.

You can track your order using the link in your shipping confirmation for the latest updates. If it hasn’t arrived after 5 business days, contact us at contact@mymagichealer.com, and we’ll assist you right away. 🐝

Sometimes carriers mark packages as delivered a little early, and they often arrive within 24-48 hours. Please check common delivery spots like your porch, mailbox, or with neighbors who might have accepted it on your behalf.

If it hasn’t arrived after 2 business days, contact us at contact@mymagichealer.com so we can assist you. However, if the package was marked as delivered over a week ago or was signed for, our ability to help may be limited.

We’re here to support you every step of the way, so reach out if you have any questions or need further assistance. 🐝