Refund & Return Policy
If your skin isn't happy, neither are we. That's why we'll refund your money.
We want you to feel confident in trying our products, so we offer a risk-free trial for our salves.
If you’re not satisfied, you can request a refund within 30 days of receiving your order. Just email us at contact@mymagichealer.com with your order number, name, and reason for the refund. This offer applies to one salve per customer purchased from www.MyMagicHealer.com.
We’ll refund the full product price minus shipping. Your healing journey matters to us, and we’re here to support you every step of the way.
Damaged Items
If a product is found damaged as a result of shipping, please contact us at contact@mymagichealer.com within 7 days of receiving your parcel. Please include a detailed description of the damage along with a photo. We will work with you to resolve the issue promptly and ensure you receive the best possible experience.
Substantially Delayed or Lost Items
If your order has been significantly delayed or lost during transit, reach out to us at contact@mymagichealer.com. We’re here to help and will ensure the issue is resolved quickly, so you can receive your order without further hassle.
We are here to help!
We want each of our customers to have access to the best healing products we offer but if for any reason you are not happy, email us at contact@mymagichealer.com with a short description about the skin issue you are dealing with and state the reason why you are not satisfied. We are here to provide you with the best support.